|
Oracle E-Business Suite Remote On-Site DBA Support Solution
---The
integrated
Oracle Apps iSupport solution via Internet
Remote Oracle Apps Application Support
Why use remote Oracle Apps support?
There are thousands of midcap companies that have a need for Oracle Apps DBA support but cannot justify the high cost of full-time Oracle Apps DBA support. Our remote Oracle Apps DBA service plan offers a cost-effective alternative to hiring a full-time Oracle Apps DBA. Because we utilize sophisticated monitoring techniques, We can offer world-class remote Oracle Apps database support at super-affordable prices.
Client Requirements:
All clients must provide secure external access to their Oracle database and app servers, either via dedicated dial-in or secure connections over the Internet or OWC.
Remote Oracle E-Business Suite DBA Services:
Our remote Oracle Apps DBA service provides 100% of the remote Oracle apps support needs for your company and includes 24x7 access to our staff of 100% OCP Certified Oracle DBAs.
Oracle E-Business suite supported : 11i
We require a 12 month service commitment and include the following services:
- Concurrent Manager monitoring and alerts
- Initial Oracle database system configuration and tuning
- Installation of Oracle statistics collection mechanisms and quarterly database growth summaries
- Hourly monitoring of your Oracle database for pending problems
- Periodic performance analysis & tuning
- Oracle database schema modifications
- Database reorganizations and row re-sequencing for performance
- User and security management
- Oracle disk architecture and disk load balancing
- Oracle SQL Tuning
- Oracle design reviews
- Installation of the Multi-threaded server
- Installation of Oracle Parallel Server
- Installing the language pre-compilers (Cobol, C)
- Implementing change control procedures
- Implementing KEEP & RECYCLE pools
- Implementing multiple blocksizes
- Building self-tuning database mechanisms
- Implement automatic segment space management
- Implement Oracle Heterogeneous Services
- Twenty Four hour Oracle emergency support
- Guaranteed fast response to production outages
- Reporting and resolving all serious Oracle alert log messages
- Free use of the our B.G.S Software Oracle System monitor tool(Monitoring Oracle EBS and Oracle DB and Unix/Linux)
- Complete emergency support for production database outages, regardless of the time required to resolve the problem
- Ten hours of free remote Oracle Apps DBA support every month. You can use these free hours for any Oracle Apps activity, including patch application, system design, production migrations or personal mentoring.
All this, for only ￥5k/month per database instance.
Additional Remote Oracle Apps DBA Services:
In addition to our remote DBA support packages, we also offers complete Oracle DBA services, billed on a ￥200 per/hour basis. These services include virtually every Oracle apps task:
- Oracle Apps patch application
- Oracle Apps 11i upgrades
- Database reorganizations and row re-sequencing for performance
- Migration of database objects
- Installing advanced replication
- Implementing change control procedures
- UNIX support for AIX, HP/UX, Solaris, Linux
- Set-up and installation of backup and recovery software
- Stress Test
- Implementing new database features
- New database set-up and configuration
- Creation of Oracle standby database and failover databases
For a detailed quote, contact Oracle Support Experts via
|
